Skip to content

Cancellation policy

Christoph Sautter & Thomas Menzel GbR – Roadbook2Rally

Consumers have the following right of cancellation. An entrepreneur has no right of cancellation.

1. right of cancellation

You have the right to cancel this contract within fourteen days without giving any reason.

The cancellation period is fourteen days from the day

  • on which you or a third party named by you, who is not the carrier, have taken possession of the goods,
  • in the case of partial deliveries: on which you or a third party named by you have taken possession of the last goods.

To exercise the right to cancel, you must inform us (Christoph Sautter & Thomas Menzel GbR, Sollingstraße 7, 30966 Hemmingen-Arnum, E-Mail: [please add]) of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post or e-mail).

You can use the attached sample cancellation form, but this is not mandatory.

2 Consequences of cancellation

If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract.

For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees for this repayment.

We may withhold reimbursement until we have received the goods back or until you have supplied evidence of having sent back the goods, whichever is the earliest.

You must return or hand over the goods to us immediately and in any case no later than fourteen days from the day on which you inform us of the cancellation of this contract. The deadline is met if you dispatch the goods before the period of fourteen days has expired.

You shall bear the direct costs of returning the goods.

3. sample cancellation form

If you wish to cancel the contract, please complete our sample cancellation form and send it back to us by email or post.